Our Services!
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- Blackberry
Enterprise Server - Disaster Recovery
- Global Messaging
- Networking
- Remote backups
- Support Contracts
- Back Ups
- Data Storage
- Ethics and Green Issues
- Hardware
- Outsourcing
- Planning and Audits
- Security
- Software
- Managed Desktop Services
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MerrittOne’s Blackberry Consultants If you are exploring deploying BlackBerry wireless devices to your mobile workforce, MerrittOne’s BlackBerry Consulting Service should be at the top of your list. MerrittOne’s BlackBerry experts can help guide you through the confusing and sometimes frustrating deployment process. Who should get BlackBerry’s in your organization; what type of BlackBerry devices should mobile uses receive; should you deploy other BlackBerry applications or peripherals that are integrated with BlackBerrys? These are just a few of the many decisions your IT Department or you will be faced with. |
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MerrittOne’s Blackberry Consultants can assist with Blackberry Enterprise Server (BES) software installation, configuration, application development, support, and problem diagnosis.
Disaster Recovery DO YOU HAVE PLAN IF… |
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Storage technologies form an integral part of the IT infrastructure, but often are acquired at different times and from different vendors, adding complexity because they are managed as separate systems. By integrating proven, industry-leading HP StorageWorks solutions into your existing IT systems, you can create an infrastructure that is simple, agile and provides value to your organization. You achieve simplicity by consolidating your infrastructure to minimize the complexity of your storage environment while providing increased expandability. |
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Unitrends™ has an integrated approach to Business Systems Continuity that enables small and mid-sized businesses (SMB) to quickly recover the systems and data that keep them in business. Our Rapid Recovery System™ includes turnkey appliances and proprietary technology for rapid recovery from virtually any system to a desired point in time.
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Enterprises and consumers need to keep their infrastructures up and running 24x7. They need to be able to access information anytime and anywhere. That means that their critical systems must be up and running all the time. Therefore, it is important that they protect the physical systems, the operating environments, and the applications – across all tiers of their infrastructure. They must protect a broad range of information types – from email to business documents to digital photos to audio and video files. And, they must ensure that the interactions – the connections, the collaborative environments, and the movement of data while in use – are protected. Symantec is focused on helping customers protect their infrastructures, their information, and their interactions. |
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Overland Storage offers the most complete set of smart, affordable data protection appliances that help midrange and distributed enterprises ensure data is constantly protected, readily available and always there. Overland Storage brings enterprise-class capabilities to mid-range customers through affordable and reliable solutions that reduce the backup window, improve data recovery speed, simplify short- and long-term data retention and make cost-effective disaster recovery a reality for all. |
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The leader in open iSCSI SANs, LeftHand Networks pioneered the IP storage area network (SAN) market in 2001 with the introduction of SAN/iQ-powered solutions. Inherently better by design, our SAN/iQ® systems are used throughout the world in production environments by companies such as Alcoa, Citigroup, Comcast, Pfizer, Time Warner Cable, and Verizon. |
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The DISC GmbH objective is to manufacture and supply competitively priced, best in class optical storage solutions that ensure permanent, secure, tamper proof, timely and unobtrusive on-line random access archives. |
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Advanced Vault appliances meet the needs of small and midsize businesses seeking to add disk performance and fault tolerance characteristics to their backup environment, along with latest bare metal recovery, central administration, and remote replication capabilities. The Advanced Vault family of appliances offers the most complete backup and disaster recovery in one simple easy to use appliance that can support a wide range of backup environments from remote offices to corporate data centers. |
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ROBOBAK offers a solution for protecting data at that is non-invasive with regard to technology and to day-to-day operations of the remotely located office. It’s deployment throughout an enterprises network is designed to eliminate the need to involve local non technical staff in the process, while at the same time providing a consistent scheduling of backup, all focused on the end goal of timely and accurate recovery should the need ever arise. |
Our Microsoft Field Engineers has a proven track records and have experience working within 24/7 Global messaging environment.
We Offer the following full comprehensive MS Exchange support services to clients:
- Support, maintain and deploy MS Exchange and provide day-to-day admin services and provide problem resolutions for clients.
- Maintenance of messaging infrastructure including periodic server maintenance, testing and installation of service packs and hot fixes for optimum performance. Offline defrags mailbox creation / moves, public folder administration, distribution list creation deletion.
- Implement, support and maintain Outlook and OWA for remote users.
- Provide support for peripheral applications, including Active Directory, Blackberry Enterprise Server, Symantec mail Archiving system and instant messaging.
- Create safe secured messaging environment by implementing best practices recommended by Microsoft.
- Implement High Availability for messaging environment using Standby Continuous Replication
Microsoft Office Communications Server (OCS) Architecture & Deployment Services
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MerrittOne Technologies provides expert Microsoft Office Communications Server (OCS) Architecture and Deployment services. Our experienced consultants are fully prepared to guide your organization through all phases of your OCS deployment: from demonstrating the product’s potential, to helping you define the ideal solution architecture, to the deployment of a turn-key system. 
Instant Messaging (IM/Chat)
User Presence
Audio/Video Conferencing
Web Conferencing 
Application & Desktop Sharing
External User Access
Public IM Connectivity
Enterprise Voice (VOIP) MerrittOne Technologies follows a phased approach for OCS deployment. The following phased approach can be modified to accommodate client’s priorities:
- Objective 1 – Instant Messaging/Presence/Archiving Internally
- Objective 2 – Instant Messaging/Conferencing Externally
- Objective 3 – Voice Integration
MerrittOne Technologies possesses the resources and proven experience to address complexities inherent with OCS design and implementation projects. MerrittOne Technologies upon assignment will perform necessary design, design testing and implementation of Office Communication Server 2007 into the organization by following Microsoft’s recommended best practices. Additionally, MerrittOne Technologies will ensure that the necessary knowledge transfer occurs to enable the existing IT staff to understand and support the OCS environment.
For more information regarding any of our services, please contact us at info@merrittone.com or Call Keith @ 646.715.6472
Networking
Different networking technologies and mobile networks allow us to transfer data, voice and video messages wherever we are. Reliable data transfer relies upon an IT infrastructure for the business, for example data flowing between 2 PC’s or in larger organizations a network of desktops, servers and mobile devices.
MerrittOne can help integrate your IT systems so that you can safely and securely view your business data whether you are in the office or offsite.
“Secure, Effective transfer of
your Data”
MerrittOne Specialize in but are not limited to:
- Wireless Networks
- Internet & Broadband
- Virtual Private Networks
- Remote Desktop
- Mobile Devices (E-mail)
Networking is the complete solution that allows a certain function or feature to happen over any length of distance. Remote Desktop, File Synchronization, E-mail Synchronization, Video Streaming. It is a combination of technologies and solutions working together to provide the solution.
Is your network performing slowly? Are files taking to long to access remotely? Are databases stored over a network affecting your staff work rate? MerrittOne can perform a complete system audit to analyze what is working well and what is causing your business to come to a stop.
Remote backups
Don’t gamble on your company’s most valuable asset…
Your Data
Businesses rely more and more on data to complete their goals and objectives. Having access to that data is even more important. How prepared is your business in the event of a system failure or natural disaster? Would your business survive? How much would it cost to recover that data?
MerrittOne provides a solution allowing you to automatically backup your systems (workstations and servers) at a secure off-site location automatically each night. Your data is available to you and only you at anytime and can store up to 10 previous versions to eliminate “accidental” file deletions.
Enjoy peace of mind knowing that if the unexpected happens (systems crash, virus, data corruption, fire, flood, theft, sabotage, human error, etc.) your data is safe and secure offsite at our two mirrored data centers and easily accessible to you with just a few clicks, 24/7.
Advantages over Obsolete Backup Solutions (tape drive, CD / DVD, external hard drive, etc.)
- It's Easy: Simple to set up & operate,
- It's Automated: Runs nightly, saves maximizing your bandwidth;
- It's Fast: Delta block incremental backup transmits only changes;
- It's Secure: Transmitted and stored using military-strength 128-bit AES encryption through Secure Socket Layer at two mirrored, state-of-the-art data centers facilities with redundant power and bandwidth.
- It's Offsite: Protects your data from fire, flood, theft, sabotage and human error;
- Free 24/7 Support: No extra charges for support, restores, bandwidth usage, etc.
Time & Money Saving Features that increases your efficiency and productivity, while minimizing costly data loss and downtime.
- Easy System Restore: Full system backup files for easy, complete hard drive recovery;
- Remote Web Access: Access your data from any computer with Internet connection;
- 10-File, 90-day Versioning: Restore files up to the last 10 versions or up to the last 90 days;
Support Contracts
The level of support offered is flexible to suit you, whether you want to outsource all of your network support to MerrittOne or require specialized second-line back-up for existing staff, MerrittOne can provide the specialist skills and experience to help you.
First-Line Support
Ideal for companies without their own in-house expert. MerrittOne offer internet based remote support and on-site visits freeing your team to focus on the job in hand. In effect it’s like having your own in-house back-up but without the cost. We don’t take holidays and we don’t leave for an increased salary.
“Flexible, Competitive Reliable Support”
Second-Line Network Support
In situations when your own IT staff find themselves overwhelmed or in need of extra help with a particular problem MerrittOne can help. With years of experience as Microsoft specialists MerrittOne are able to offer expert knowledge to back up your in-house team. MerrittOne can assist with projects, work overflow or simply be a source for your team to bounce ideas off. MerrittOne will help you maintain and support the smooth running of your IT systems.
Support contracts to meet your business needs are available at competitive prices. With an annual contract you will benefit from guaranteed response times, unlimited telephone support and an agreed level of on-site visits per month included in the price. Monthly on-site hours are rolled over if they aren’t used and any additional hours are provided at a reduced hourly rate. There is even a choice of how to pay, either on an annual basis or a monthly budget plan
Back Ups
Let’s take a moment to imagine your desktop or laptop in a smoldering pile of ashes. A depressing thought but a real possibility; however such a disaster need not be unrecoverable.
Loss of data through fire, theft, hardware failure and viruses are all too common. In today’s business environment a company cannot afford to lose data for day to day business.
“Simple & Secure”
Backup solutions need not be expensive or complicated. MerrittOne can provide a solution to replicate your data safely and securely to suit your needs.
We can also monitor your backups on a scheduled basis as part of a support contract to make sure that this process takes place successfully.
Remote Back-ups
Remote Back-up has matured into a reliable solution to an age old problem of Data Storage. Whilst onsite back-up solutions on the whole are excellent ways of restoring your data in a catastrophic failure. Offsite has the benefit of reducing the weak links that can hamper that data restoration. Firstly the data is offsite, and doesn’t rely on your staff taking the tapes onsite and risking not having the data when you need it most. Secondly MerrittOne provides a secure offsite environment, that allows for a “Set and Forget” solution for the client, with daily reports to give peace of mind.
Just a few a few of the Remote Back-up benefits’
• "Set and Forget" Operation
• Automatic scheduling
• High Security
• Easy, Automatic Deployment
Data Storage
MerrittOne formed a partnership with a SAN Solutions Provider/Reseller, specializing in data storage, Disaster Recovery and Managed Services.
SAN Technologies: (SAN, NAS, iSCSI, Disk Arrays), disaster recovery (disk2disk, tape, online backup, backup software, archiving and Blu-Ray), RFID (laptops, hand held and scanners) and professional services (consulting, installation, configuration and training).
Storage Hardware Partners
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Storage technologies form an integral part of the IT infrastructure, but often are acquired at different times and from different vendors, adding complexity because they are managed as separate systems. By integrating proven, industry-leading HP StorageWorks solutions into your existing IT systems, you can create an infrastructure that is simple, agile and provides value to your organization. You achieve simplicity by consolidating your infrastructure to minimize the complexity of your storage environment while providing increased expandability. |
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The leader in open iSCSI SANs, LeftHand Networks pioneered the IP storage area network (SAN) market in 2001 with the introduction of SAN/iQ-powered solutions. Inherently better by design, our SAN/iQ® systems are used throughout the world in production environments by companies such as Alcoa, Citigroup, Comcast, Pfizer, Time Warner Cable, and Verizon. |
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Overland Storage offers the most complete set of smart, affordable data protection appliances that help midrange and distributed enterprises ensure data is constantly protected, readily available and always there. Overland Storage brings enterprise-class capabilities to mid-range customers through affordable and reliable solutions that reduce the backup window, improve data recovery speed, simplify short- and long-term data retention and make cost-effective disaster recovery a reality for all. |
Additional storage vendors include solutions from: |
Ethics and Green Issues
Ethics
We are only a service provider. We do not do any testing, exploiting or similar without permission from the network owner.
Green Issues
We are an environmentally aware company.
We endeavor to reduce our impact on the environment wherever possible. We aim to minimize our materials usage, recycle wherever possible.
Hardware
MerrittOne can procure, deliver and install IT hardware to your business for your specific needs. As we are not tied to a specific brand we can deliver the right product at competitive pricing.
Equipment is sold with warranty at the recommendation of being the best value to meet your budget and specific business needs, making sure you get the right deal at the time.
“Competitively Priced Equipment to Meet your Needs”
Any new equipment can be set-up on site and integrated into your current IT infrastructure. This includes but is not limited to the list below. Please call MerrittOne now to enquire for latest pricing & stock levels.
Desktops, Servers, Laptops, PDA’s, Mobile Devices, Monitors, Projectors, Speakers, Printers, Faxes & Scanners + Consumables, Networking Equipment & Cables, Network Attached Storage, Tape Drives PC Expansion Cards, Power Supplies, Laptop Power Packs & UPS’s, KVM Switches, Cable Converters & Other Accessories
Outsourcing
Outsourcing IT resources has always been traditionally a money saving decision. But when it happens and companies make the change to outsourcing, they end up losing. Businesses all too often feel let down after outsourcing IT to support companies who all too often fail to deliver on their promises.
MerrittOne know that it is essential to find a technology partner who was not only able to provide the day-to-day technical support you require, but who also understands your business objectives and how innovative technologies could enhance your company to give it a competitive advantage other your competitors.
“MerrittOne understands your IT Infrastructure is critical to your core business”
Essentially, MerrittOne will be your IT department that not only responds but also prevents those troublesome IT issues, which can all too easily take your valuable employees, time to resolve.
Planning and Audits
Do your systems meet your current and future needs? Are they functioning properly? In order to minimize downtime and identify future issues IT Services can undertake a comprehensive audit of your systems.
The purpose of an IT audit is to ask questions of an IT infrastructure; to review and evaluate an organization's IT infrastructure by asking questions such as:
What protection do the server and client desktops have against virus attacks, power cuts and hardware failure?
“Asking Questions of your IT, before Disaster Asks”
How secure is the network? What information can flow to and from the internet and any other connected devices?
What protection & recovery policy does the company have in place against loss of data? What is the current backup plan?
Who should have access to what data? Do current policies achieve that? Will the information in the systems be disclosed only to authorized users?
Will the information provided by the system always be accurate, reliable, and timely?
What software, hardware & equipment makes up the IT infrastructure?
In short, data integrity, availability and confidentiality.
In order to minimize downtime and identify future issues MerrittOne Technologies can undertake a comprehensive audit of your systems. This is our ‘getting to know you’ process and has proved practical and popular with our customers who use it as a basis to prioritize future investment on IT.
Knowing your system in detail can aid us when planning specialist projects or developing solutions for your company.
Security
How secure is your IT infrastructure? Are you effectively leaving the front door open without even knowing it?
Information security means protecting you and your business information from unauthorized access, use, disclosure, disruption, modification, or destruction.
The threat can be from both outside your company infrastructure and even your own employees, past or present. Why try to remotely attack IT infrastructure, when someone on the inside can do it for you?
Even with firewalls, VPN’s, encryption, antivirus etc. you need to be aware that a large amount of data theft happens from people within the organizations who are valid users with credentials to access the data.
“Safely & Securely Accessing your Data”
As part of a health check MerrittOne can identify any possible problems with the safety of your data and systems and can develop and implement a policy to protect your business data. MerrittOne can take steps to increase the effort required to gain access to networks and reduce the risk of downtime caused by network breaches.
A firewall may allow all traffic, or it may deny all traffic unless it meets certain criteria. The criteria varies with firewall solution. This is why the risk of security exists as attackers look to bypass and exploit security holes that exist in client networks.
How a firewall determines what traffic to let through depends on which network layer it operates at There are different types of firewalls including packet filters, circuit level gateways, application level gateways and state full multilayer inspection firewalls which is a combination of the 3.
Software
MerrittOne Technologies can procure all your software needs. All newly delivered desktops can be supplied with either Microsoft Windows XP Professional or Vista Business fully updated. Other versions may be available at special request.
“Software to Achieve your Goals”
MerrittOne can deliver, install and configure software to meet your needs. If you business is looking to achieve something but you’re not sure what you need MerrittOne can recommend and supply software suitable to help you business.
- Operating Systems
- Anti Virus
- Anti Spyware
- Backup
- Desktop Publishing
- Finance
- Mapping
- Multimedia
- Reference
- Bloomberg
- Thomson/Reuters
- Utilities/ Machine Maintenance
- Virtual Machine
Managed Desktop Services
What if there was a way to increase productivity, protect your IT infrastructure, reduce downtime and save money?
Managed desktop services from MerrittOne Technologies provide everything you need, from hardware, software and system implementation, to proactive network management and security, with. Managed desktop delivers a secure, reliable and cost effective IT infrastructure for your organization.
With Complete managed desktop service from MerrittOne Technologies, you get enterprise-quality desktop management, at small- and medium-sized business prices.
Desktop Downtime can Cost your Organization Time and Money
A poorly managed desktop can cost you up to 40% more than necessary. Effective desktop management is one of the most effective ways to reduce Total Cost of Ownership (TCO) on your IT hardware. A well-managed desktop gives you control over your IT costs.
MerrittOne Technologies gives you affordable peace-of-mind you can count on.
Contact us for more information
Managed Desktop Features and Benefits
Management |
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Features |
Benefits |
Data backup and recovery service including complete restoration of lost or damaged work stations |
Keeps your organization up and running if a disaster does strike |
Organization of servers, routers, work stations and network equipment |
Infrastructure management minimizes network downtime |
Software management |
Speeds application installation and upgrades |
Deploy secure remote access solutions for mobile workers |
Saves your organization time and money |
Management of high speed internet access, directory domain name service and messaging/email |
Ensures efficiency for employees and systems |
Support |
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Features |
Benefits |
Around-the-clock support, 24x7x365 |
Frees your staff for other tasks to improve productivity |
Software management and support from our expert IT professionals |
A single point of contact for your IT/technical issues |
24x7x365 network monitoring and management |
Alerts you to network issues and resolves issues, before they become problems |
Hardware break/fix support |
Provides assistance and escalation of issues to expedite a resolution |
Security virus protection, spam filtering, adware/spyware protection |
Protects users from new threats that arrive daily |
Protect |
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Features |
Benefits |
Enterprise class firewalls provide protection from unauthorized access, via the public internet |
Eliminates risk, to ensure maximum uptime, while protecting your data |
Anti-virus, spam filtering, and adware/spyware protection is updated weekly |
Improves performance and productivity. Protects every computer in your network from new threats that arrive daily |
Email attachments are automatically scanned, eliminating damage from viruses and other threats |
Protects email to ensure maximum uptime |
Authentication and authorization of users enables secure remote access |
Protects the network and your data from unauthorized users |
Encrypted wireless transmission and file level encryption |
Preserves the integrity of sensitive customer data |
